Conway Regional earns recognition

Conway Regional Health System has been selected by Modern Healthcare as one of the 2019 Best Places to Work in Healthcare. This is the second consecutive year that Conway Regional has achieved the highly-sought designation.

Conway Regional Health System was the only hospital in Arkansas to receive this honor in 2018 and is joined by St. Bernard’s Medical Center in Jonesboro as the only other Arkansas healthcare facility to achieve this year’s designation.

“Despite the political headwinds that the industry faces, healthcare organizations continue to be dominant economic engines in their communities,” said Aurora Aguilar, editor of Modern Healthcare. “Organizations recognized on this year’s list have also weathered mergers and reorganizations and have come out stronger. As evidenced every month by the Bureau of Labor Statistics employment numbers, the industry shows little sign of slowing down when it comes to creating jobs. And that puts pressure on employers to create not only robust compensation and benefit packages, but to create a sense of loyalty in competitive labor market. We congratulate the Best Places to Work in Healthcare for going above and beyond to create fulfilling environments for the nation’s professional caregivers.” 

Organizations making this year’s list of Best Places to Work in Healthcare stand out in their efforts to create an empowered and satisfied workforce.  

“Achieving this designation once is a milestone for most healthcare organizations, so two years in a row is remarkable and reflects the passion and commitment of our team members,” said Conway Regional President and CEO Matt Troup. “From a leadership standpoint, we are very proud of our team at Conway Regional. It is humbling to receive such an honor, knowing that a great deal of the assessment is based on feedback from our employees.  

“Day in and day out the work in healthcare can be grueling.  Our team’s commitment to this work and to Conway Regional illustrates a calling that exists in healthcare to provide high quality care to our patients and to serve our community.  It is an honor to serve and lead our team at Conway Regional.” 

During the past three years, Conway Regional has shown an increase in its engagement scores as measured by Press Ganey, an independent, patient experience company in South Bend, Ind.

“Over the past four years, our focus has been on developing a culture among our team that nurtures a sense of family and engagement,” said Conway Regional Chief Human Resource Officer Richard Tyler. “It has been through listening to our staff and physicians, and making them our priority in caring for their needs that we have been able to develop a culture of engagement that translates to excellent service and quality of care for our patients.  We are very proud of our culture and this independent survey process is a validation of the great work happening at Conway Regional.”

In 2017 and 2018, Conway Regional received a Best Places to Work Award from Arkansas Business Publishing Group.

This award program identifies and recognizes outstanding employers in the healthcare industry nationwide. Modern Healthcare partners with the Best Companies Group on the assessment process, which includes an extensive employee survey. 

Conway Regional will be honored at the 2019 Best Places to Work in Healthcare awards gala at the Renaissance Dallas and in the Sept. 30 issue of Modern Healthcare.