26 Nov 2012 Superior Hyundai receives award
Superior Hyundai recently won the customer satisfaction banner for the third quarter Hyundai Service Index (HSI) ranking report period.
The Hyundai Service Index (HSI), is based upon (HSI) invitations sent to customers, asking them to rate their last service visit by answering questions such as ease of scheduling service visit, courtesy/friendliness of service advisor, thoroughness of explanations, quality of repair as well as others within the survey.
The ranking is based upon the three month rolling average. Superior Hyundai ranked No. 1 out of 155 stores in the South Central District.
“Superior Hyundai is proud to be receiving the (HSI) banner that will be hung in the service center to represent our ongoing outstanding commitment to satisfying our customers,” said Sean Woodward. “We accept this banner as a team and together move forward to continue to be considerate of our customer’s needs, establish a positive rapport and make it easy for our customers to do business with us.
“Thank you to all our customers as we continue to focus on customer satisfaction into the new year.”
