21 Nov 2016 Conway Corp employees recognized with awards

Conway Corp recently honored business class services specialist technician James Buggs (cable), lead cashier Kendra Caines (billing) and senior lineman Scott Ussery (electric) with awards for their outstanding work performance.

Conway Corp gives awards annually for employee dedication in the areas of customer service and safety.

Buggs and Caines each received the Customer Service Award presented by CEO Richard Arnold. They were nominated by co-workers for going above and beyond their job duties.

“We are extremely proud of our employees and want to recognize those who continue to exceed expectations,” said Arnold. “The peer nominations submitted make these awards even more meaningful.”

A nomination received for Buggs said he “is an outstanding employee with a great attitude. He is always ready to help and will have a smile on his face. James is very conscientious and courteous and goes the extra mile for our customers.”

Caines was nominated by another employee for the “excellent customer service skills she always displays with a high degree of integrity and dedication. She always has a positive attitude and is a valuable asset to Conway Corp.”

Ussery received the Safety Leadership Award presented by safety director Steve Plant. Ussery was nominated by fellow electric department employees who said as the department’s trainer “he is the one who teaches the apprentices the proper safety techniques. He takes the job very seriously. He strives to not only be a leader, but a safe one.”

For more than 87 years, Conway Corp has operated the city-owned utility system and provides electric, water, wastewater, cable, internet, telephone and home security services for the Conway community.