16 Sep 2017 Celebrating Public Power Week

In October, Conway Corp is celebrating Public Power Week along with more than 2,000 other community-owned, not-for-profit electric utilities that collectively provide electricity to more than 48 million Americans. 

“Public Power Week celebrates the reliable, affordable electricity Conway Corp provides to our community,” said CEO Bret Carroll. 

Conway Corp has operated alongside its customers in Conway since 1929. We not only work for Conway, we are Conway. Knowing our community and its needs helps us keep homes, businesses and public places powered year-round. Our service is safe, reliable and affordable, and we take pride in serving our friends and neighbors. 

Reliability

Reliability is Conway Corp’s No. 1 job. Crews work tirelessly to keep the power on and restore it quickly when outages occur. Through continued training and ongoing preventative care, we are prepared to act quickly and safely to restore power to Conway. We are the only utility in the state to be designated a Reliable Public Power Provider by the American Public Power Association for demonstrating high proficiency in reliability, safety, work force development and system improvement. 

Affordability

Conway Corp focuses on providing affordable electric rates, and on a national average, our rates are lower than industry competitors, saving money for citizens and businesses. Lower rates mean citizens have more available to spend on other goods and services, together with the dollars our customers save through energy efficiency programs, which boosts the local economy. Our revenues are reinvested into maintaining and upgrading our system’s substations, distribution lines and more so we’re able to safely deliver low-cost, reliable electricity. 

Superior service

Conway Corp exists to serve the residents of Conway. We provide friendly walk-in service to customers. Customers can also call 24 hours a day, seven days a week and be connected to a customer service representative who is a local, member of the community. We are responsive to customers’ needs and concerns and make customer service a priority. In addition, recent data shows we keep the lights on 99.99 percent of the time, but when an outage does occur, we restore power quickly and efficiently because we’re located in the community we serve.

Community values

Conway Corp is dedicated to exceeding customers’ expectations in producing and delivering safe, affordable, reliable, innovative and environmentally-sound utility and telecommunication services while enhancing the quality of life in the community. We believe in enhancing our community through community projects, education opportunities like scholarships and more.  

We’re invested in Conway, and so are our employees. We employ nearly 250 local individuals who serve on local boards, participate with local charities, coach local youth sports teams and more. Recently, Conway Corp employees collectively donated more than $35,000 to United Way and granted an eighth wish to a local child through the Make-A-Wish Foundation. In addition, employees hold an annual food drive for a local charity each year and participate in the Angel Tree program.

As a public power utility, our loyalty is to our customers and community. Public power is an American tradition that works, and we thank you for your support and for allowing us to serve you since 1929.

For more information about Conway Corp’s history in the community, visit ConwayCorp.com.